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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Elianware Malaysia will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14days after the confirmation.

Please return your purchase to the following address:
Ee-Lian Enterprise (M) Sdn. Bhd

1027,Lengkok Perindustrian Bukit Minyak 1, Kawasan Peindustrian 14120 Simpang Ampat, Pulau Pinang.

Please contact us at esales@elianware.com or 019-279 3511 if you have any questions or doubts.